We ship either USPS Ground or FedEx with delivery confirmation & a tracking number.
- Shipping Address: All purchases made through ETSY ship to your ETSY ADDRESS. Double check to make sure your ETSY shipping address is correct before finalizing payment. All other purchases made through huntandgathergoods.com will be sent to the address provided on your H&G account.
- Carrier Issues: We cannot be responsible for undelivered, undeliverable, damaged items or transit times, which is the responsibility of the carrier.
- Express Delivery: Please notify us prior to placing your order if you would like to choose an alternate delivery method.
- Insurance: Please notify us prior to placing your order if you would like to insure your delivery. We are happy to do so and will adjust the shipping costs accordingly ahead of time.
- HI & AK: If you are a resident of Hawaii or Alaska shipping is calculated at checkout.
- International Customers: Not located in the US but still interested in purchasing one of our pieces? No problem! Calculated shipping in available at checkout.
RETURNS & EXCHANGES
Due to the made to order nature of our pieces we do not accept returns or exchanges. Please make sure to ask all questions before finalizing your purchase
CANCELLING AN ORDER
If you wish to cancel an order you have placed please contact us at email@example.com within 24 hours of placing your order. After 24 hours we will be unable to fulfill your request.